Virtual Debt Collection Platform
Traditional debt collection processes suffer from a lack of customer trust and are usually expensive and difficult to maintain. Plus, debt negotiation options are often limited with strict legislative regulations and risk of debt settlement law violations due to human error. A more flexible solution was needed.
- The U.S. market, global debt management and recovery
- Web application
After formalizing the concept, conducting initial market research, and creating the prototype, Armada Labs introduced eResolve, an online debt collection platform. It automates debt settlement and facilitates payment processing while meeting regulatory requirements. The platform is fully customized to fit into the regulatory framework in the United States or any other country.
In-built algorithms for automatic online negotiation of debt readjustment.
Consumer engagement
The web interface is available anytime and is accessible from a PC, tablet, or smartphone.
Payment negotiation
The eResolve debt collection platform allows consumers to negotiate the amount and terms of debts. Also, it enables collectors, banks, and lenders to define debt resolution conditions, track progress, and get analytical data fast.
Integration
eResolve Integrates with all the leading international payment providers to streamline debt processes and simplifies secure integration with customers' software systems via API.
Adjustability
eResolve can be adjusted to any federal or local regulations and software system limitations via a modular solution.
Telephone Consumer Protection Act and The Fair Debt Collection Practices Act compliance
Consumers can log in anytime and return later to complete the debt negotiation process.
Customizable
Adjustable to the conditions and regulations worldwide in only three weeks or less.
“ Armada Labs was accessible and transparent, and it really felt like they were an extension of our company. ”